Amazon sends plenty of emails asking for reviews. But if you happen to put something which questions Amazon policy in your review? Forget it. It won’t be posted.

Here’s a recent example. I purchased a set of toner cartridges for a Brother MFC9340 from Office World in Oct 2017. The set included one each of magenta, cyan and yellow and two of the black cartridge.

After using the set for less than four months, the black cartridge started printing light on the left side of the page. I felt it was useful to post THIS review on Amazon:

February 3, 2018

Black cartridge lasted less than four months on light duty.

These were purchased Oct 8, 2017. The first black cartridge started printing light / faded on the left side after less than four months. This is on a printer which does light home duty. Cleaning the unit with an alcohol pad (even though there was little residue) did not fix it. The printer admin shows that this cartridge has about 60-70% life left in it. I put in the second black toner cartridge, and it immediately printed full black on the left side of the page.

So … cheap cartridge? Not sure. Amazon has an issue with sellers cropping up and selling a batch of items, and then when you go back shortly after your order, you’re told “This item is no longer available.” This needs to be fixed, and there needs to be better quality control about ensuring that if a vendor sells something, they should be held accountable for it.

What recourse is given to your customer, Amazon, if you allow sellers to show up and then disappear shortly after they sell items?

This is what I got back from Amazon within a few minutes:

Your review could not be posted.

Thanks for submitting a customer review on Amazon. Your review could not be posted to the website in its current form. While we appreciate your time and comments, reviews must adhere to the following guidelines:
http://www.amazon.com/review-guidelines

We encourage you to revise your review and submit it again. A few common issues to keep in mind:

Your review should focus on specific features of the product and your experience with it. Feedback on the seller or your shipment experience should be provided at www.amazon.com/feedback.
We do not allow profane or obscene content. This applies to adult products too.
Advertisements, promotional material or repeated posts that make the same point excessively are considered spam.
Please do not include URLs external to Amazon or personally identifiable content in your review.

So … the review DID focus on specific features of the product and my experience with it. I was letting potential customers of OFfice World know of my experience with a particular product. I detailed the issue WITH the product.

But … DO NOT EVER QUESTION AMAZON. That must be a no-no.

Even if there is a problem with this issue.

I purchased air filters from a vendor, specifically 16×20 filters. I received 14×20 filters a few days later. I immediately went to check my order and saw that I had indeed ordered the correct size, so I processed a return request with Amazon. I then immediately went back and tried to order the correct size again. Guess what? Less than 5 days after ordering the product from a supplier, it was listed as “no longer available.” “We don’t know when or if this product will be available again.”

It gets old, Amazon. You should do something about your suppliers dropping out so quickly.

What do you think? Leave a comment below.